Política de envío
Shipping Policy
At Zubi Home, we work with suppliers and fulfillment partners to deliver our products to our customers.
Order Processing
Orders are processed after payment has been successfully received.
Processing times may vary depending on the product and supplier. Customers will receive an order confirmation after completing their purchase.
Shipping Times
Estimated delivery times may vary depending on the destination, product availability, shipping method, and fulfillment location.
The estimated delivery time available at checkout or provided in your order confirmation should be used as the reference for your order.
Please note that delivery times are estimates and are not guaranteed. Delays may occur due to customs procedures, transportation conditions, weather, carrier delays, or other circumstances outside our control.
Shipping Costs
Shipping costs, when applicable, will be displayed during the checkout process before the order is completed.
Some products or destinations may qualify for free shipping.
Order Tracking
When tracking information is available, it will be provided to the customer by email or through the contact information associated with the order.
Tracking information may take some time to become active after the order has been shipped.
International Shipping
Depending on the product and destination, orders may be shipped internationally.
International orders may be subject to customs duties, taxes, or other charges imposed by the destination country. Any applicable charges are the responsibility of the customer unless otherwise stated at checkout.
Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information when placing an order.
If an order cannot be delivered because of an incorrect or incomplete address provided by the customer, additional shipping costs may apply for reshipment.
Delayed or Lost Orders
If your order appears to be delayed or has not arrived within the estimated delivery period, please contact us so we can review the shipment status and assist you.
If a package is confirmed as lost by the carrier, Zubi Home will review the situation and determine the appropriate solution.
Contact
If you have questions about shipping or your order, please contact us through the contact information available on our online store.
MyHomeLife reserves the right to update this Shipping Policy when necessary.